Privacy & Confidentiality Policy

At The Omniscient Path Inc., we honour the deep trust you place in us when you share your personal information. In accordance with the International Coaching Federation (ICF) Code of Ethics, the Personal Information Protection and Electronic Documents Act (PIPEDA), and Ontario provincial privacy standards, this policy outlines how we collect, use, and protect your data.

1. OUR COMMITMENT TO CONFIDENTIALITY

Confidentiality is the cornerstone of the coaching partnership. We adhere to the strict ethical guidelines set forth by the ICF. Information shared during coaching sessions or workshops is held in the strictest confidence, except where disclosure is required by law (e.g., risk of imminent harm to self or others).

Your trust is my highest priority. In our digital age, this extends beyond the words we speak:

The Vault: All conversations, notes, and records are strictly confidential. I will not share your information without your written consent, except where required by law or to prevent imminent harm to self or others. The coach also agrees not to share any information about the coachee’s identity or session content with any third party without explicit written permission from the coachee. The coachee understands that the coach may discuss the coaching relationship in an anonymous format for supervision or training purposes, but no identifying details will be revealed. The coach will store all personal data and session notes securely and in compliance with all relevant data protection laws, such as GDPR. 

Recording Policy: To ensure a space of total presence and psychological safety, sessions will not be recorded by either the Coach or the Client, unless explicitly agreed upon in writing for a specific training or review purpose.

Digital Boundaries: If our work is conducted via a digital platform. I will use secure, professional tools to protect your data. I ask that you also join our sessions from a private, secure location where you feel safe and comfortable to speak freely.

Credentialing Audit: For ICF certification purposes, your name and contact info (but never session content) may be included on a confidential coaching log submitted for audit.

2. INFORMATION WE COLLECT

We only collect information that is essential for providing our services and unearthing the path to evolution. This may include:

  • Contact Information: Name, email address, and phone number.

  • Professional Background: Resume details, career history, and current professional challenges shared during intake, coaching sessions, training facilitation or workshops.

  • Financial Data: Billing addresses and e-transfer details for the processing of invoices and receipts.

  • Digital Data: IP addresses and website usage statistics collected through cookies to improve the client experience on our site.

3. HOW YOUR INFORMATION IS USED

We use your data strictly to facilitate our partnership and manage the administration of
The Omniscient Path Inc.:

  • To schedule and deliver 1:1 coaching sessions, training and facilitating workshops.

  • To process payments, provide receipts, and manage financial records in accordance with Canadian tax laws.

  • To share seasonal updates, workshop promotions using images, videos and testimonials (only with your explicit consent).

  • To comply with ICF requirements for coach credentialing (limited to your name and contact hours, provided with your permission).

4. REMOTE SECURITY & DATA STORAGE

For remote sessions and digital communication, we take reasonable steps to ensure the security of the "virtual container":

  • Encrypted Platforms: We use secure, industry-standard platforms for video conferencing and document sharing.

  • Data Retention: We retain your records only for as long as necessary to fulfil our professional obligations or as required by Ontario law.

  • Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data is only accessible to Christine Wilson and authorized administrative support.

5. YOUR RIGHTS AND ACCESS

As a resident of Ontario, you have specific rights regarding your personal information:

  • Access: You may request a copy of the personal data we hold about you at any time.

  • Correction: You have the right to ensure your information is accurate and to request corrections to any errors.

  • Withdrawal of Consent: You may withdraw your consent for the use of your data for marketing or non-essential communications at any time.

6. LIMITS OF THE DIGITAL SPACE

While we strive to protect your privacy, no method of transmission over the internet or electronic storage is 100% secure. By using our website and remote services, you acknowledge that you provide your information at your own risk, though we commit to maintaining a grounded and secure digital environment.

7. GOVERNING LAW

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws ofCanada. Any inquiries or concerns regarding your data should be addressed through a "quiet conversation" first to ensure your peace of mind.

If you have questions regarding your data or wish to exercise your rights under PIPEDA, please contact Christine Wilson at theomniscientpathinc@gmail.com.